← ISSAI

Effective from October 22, 2024

Privacy Policy

1. Purpose and Scope

This Privacy Policy (hereinafter referred to as the "Policy") applies to all information, including personal data, that ISSAI may obtain during your use of the Services.

The Private Institution "Institute of Smart Systems Artificial Intelligence" (referred to as ISSAI in this Policy) is a legal entity established under the laws of the Republic of Kazakhstan and registered at the following address: Republic of Kazakhstan, 010000 Astana, Kabanbay Batyr Avenue 53.

2. Data Collection

2.1. We collect the following categories of data:

  1. Voice recordings provided by users;
  2. Information uploaded by users (text, audio files, and other data);
  3. Personal information provided by you during registration (account creation), such as your name, phone number, residential address, email address, and age;
  4. Electronic data (web beacons/pixel tags, browser identifier information, hardware and software data);
  5. Date and time of access to the Services;
  6. Geolocation information.

2.2. For the purposes of payment processing, the Services may be integrated with banking services through which banks collect and process your personal data (payment card details, other payment information provided by you or other parties involved in conducting a payment transaction using the Services). ISSAI also has access to this data for the purpose of providing paid services.

2.3. All data is collected only with the user's consent, which is expressed when using the Services.

2.4. By using the Services, you agree that you have read, understood, and consented to the processing of your information, including your personal data, as specified in this Policy by the Private Institution "Institute of Smart Systems Artificial Intelligence". IF YOU DO NOT AGREE TO THE PROCESSING OF PERSONAL DATA, YOU ARE PROHIBITED FROM USING THE SERVICES AND MUST IMMEDIATELY CEASE USING IT.

3. Use of Data

3.1. The collected data may be processed for the following purposes:

  1. Ensuring the operation, modification, and improvement of the Services;
  2. Analyzing and processing data, identifying patterns in the data to provide more accurate results for user queries;
  3. Ensuring the security and protection of the Services, the rights of users, and ISSAI;
  4. Developing and improving other ISSAI products, services, and offerings;
  5. Collecting, processing, and presenting statistical data, big data, and other research;
  6. Identifying security threats to the Services, users, ISSAI, and/or third parties;
  7. Organizing the receipt of your payments, and processing payments for the Services.

4. Data Storage

4.1. All data is stored in the Republic of Kazakhstan in a secure environment and is protected from unauthorized access.